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Explore our range of services tailored to meet your needs. From Returns & Refunds to Privacy Policy, we've got you covered.
Returns & Refunds
1️⃣ Returns & Exchanges: Accepted within 7 days of delivery. Items must be unused, in original packaging, with tags intact. Customized jewelry & earrings are non-returnable.
2️⃣ Refunds: Issued via the original payment method or store credit after inspection.
3️⃣ Return Shipping: Customers bear return shipping costs unless the item is defective or incorrect.
4️⃣ Damaged or Incorrect Items: Report within 24 hours of delivery with photos for a free replacement or full refund.
5️⃣ Process: Email elysian.creators1@gmail.com
Shipping Policy
**Shipping Policy for e.ly.sian** At e.ly.sian, we strive to ensure your orders are delivered promptly and efficiently across India. We offer standard shipping on all orders, with delivery typically taking 5-10 business days. Please note that processing times may based on product availability. For faster delivery options, please check our website during the checkout process. If you have any questions or need assistance, our customer service team is here to help. Thank you for shopping with us!
Terms & Conditions
1️⃣ Product Authenticity: All jewelry is handcrafted and may have slight variations, making each piece unique.
2️⃣ Orders & Payments: Full payment is required before order processing. We accept [list payment methods].
3️⃣ Shipping & Delivery: Orders are processed within 2-3 business days and delivered within the estimated timeline. Delays due to unforeseen circumstances are not our responsibility.
4️⃣ Returns & Exchanges: Returns/exchanges must be requested within [X] days of delivery. Items must be unused, in original packaging, and with tags intact. Customized pieces are non-returnable.
5️⃣ Cancellations: Orders can be canceled within 24 hours of purchase. Once processed, cancellations are not allowed.
6️⃣ Pricing & Taxes: Prices are subject to change without notice. International orders may be subject to customs duties/taxes, payable by the recipient.
7️⃣ Intellectual Property: All designs, content, and images are the property of Elysian Jewelry and cannot be copied or reproduced.
8️⃣ Liability Disclaimer: We are not responsible for any allergic reactions or damages caused by improper handling of jewelry.
9️⃣ Privacy Policy: Customer information is kept confidential and used only for order processing and marketing updates.
